Upload Problems

If after following the instructions you are still experiencing difficulties try following the simple steps below.

1. Confirm that your computer is not behind a proxy. The tests on the following page should all return false: http://whatismyipaddress.com/staticpages/index.php/advanced-proxy-test.
2. Temporarily turn off any antivirus software before uploading (as they can interfere with uploads).
3. If using a PC, try using WinRar (http://www.rarlab.com/download.htm) to compress your files as a .zip file.
4. Try and upload again using the latest version of Mozilla Firefox.
5. If you continue experiencing problems, you may log a Support Ticket.

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