Articles
Upload Problems
These article suggests steps to take if you are experiencing problems uploading files to the Envato Marketplaces.
Read Article ›AudioJungle: Use of Pre-Existing Audio Loops/Samples
This article explains when you can and can’t use pre-existing audio loops in your files.
Read Article ›ActiveDen: File Packs
ActiveDen authors may upload packs of files as long as the following conditions are met.
Read Article ›Review Times
This article details general review times and what to do if you’re file has been queued for a long time.
Read Article ›AudioJungle: Soft-Rejections
This article explains AudioJungle’s soft-rejection process.
Read Article ›International Wire Transfer (SWIFT)
This article explains International Wire Transfers and their corresponding fees.
Read Article ›Frequently Asked Questions
- How do I deposit money into my account?
- After login, click on the "Deposit" link at the top of the page. You can now deposit between $20 and $100 to the Envato Marketplaces to spend on any items for sale on the Marketplaces.
- How do I withdraw my earnings?
- Click on your account balance in the top left hand corner and select the withdrawal tab. Your account is made up of both deposits and earnings. Only the earnings can can be withdrawn. Select an amount, a payment method and then provide the necessary details.
a) PayPal/Moneybooker withdrawals require a minimum of US$50.00. Enter the appropriate PayPal/Moneybooker email account address.
b) Electronic funds transfer withdrawals require a minimum of US$500.00 due to the higher processing fees. Note that your bank may apply additional fees for processing international payments. The following beneficiary information is required for such transfers: Destination country, Title, Account name, Branch number (SWIFT), Account number, Bank name in full, and Branch address
Note: All withdrawals are processed on the 15th day of the following month (or the next business day).
- Click on your account balance in the top left hand corner and select the withdrawal tab. Your account is made up of both deposits and earnings. Only the earnings can can be withdrawn. Select an amount, a payment method and then provide the necessary details.
- Can I withdraw site earnings into my bank account instead of Paypal?
- Yes you can. Due to additional transaction expenses, a minimum of US$500 is required before this option is available. Sometimes banks will charge an extra transaction fee on incoming international funds. To find out whether you will be required to pay fees you should contact your bank.
- When will my withdrawal be processed?
- All withdrawals are processed on the 15th day of the following month. e.g. any withdrawal request in the month of March will be processed on the 15th of April, while any withdrawal requested in the month of April will be processed on the 15th of May. Please note that if the 15th day of the month falls on a weekend or Australian public holiday that withdrawals will be processed the next business day.
